FAQs

Answers to Your Questions

FAQs


Find answers to common questions about StickerKiko products, artwork setup, ordering, shipping, and returns. If you need additional help, feel free to contact us anytime.

Design & Artwork

We accept AI, PDF, EPS, SVG, PSD, PNG, JPG, and TIF file types.

Yes! We offer standard shapes and custom die-cut shapes to match your design precisely.

Extend your design 1/8" beyond the cut line to avoid white edges, and keep important details inside the safe zone.

Design in CMYK, use exact CMYK values, order a physical sample, and review proofs. Keep in mind that materials like clear, metallic, or laminated finishes can affect color.

Products

Vinyl, clear, holographic, silver/ gold metallic, glow-in-the-dark, static cling, and industrial-grade stickers.

Most of our stickers use a removable adhesive that sticks well while in use but peels off cleanly without leaving any sticky residue on common surfaces.
Here’s a quick overview of the types:
●Standard Stickers: removable adhesive
●Industrial Grade Stickers: permanent adhesive
●Static Clings: No adhesive

Our minimum order is 1 piece. You can order a single custom sticker or as many as you need — no bulk requirement.

Yes! You can order a sample pack, including your own custom design, to check the material and color.

Ordeing

Upload your artwork, select sticker options, and add to cart. You can order as a guest or create an account to save designs.

Orders can be modified or canceled only before proof approval. Once approved, production begins, and changes are not possible.

Yes! You can request a quote at any time by submitting your artwork and sticker details (size, quantity, material). We’ll respond with pricing and any recommendations for your design.

You can reorder anytime by logging into your account and selecting your previous design from your order history. Just choose the size and quantity you want, add it to your cart, and check out. Or just click Reorder here.

You can pay us online using:
●Visa
●Mastercard
●American Express
●Discover Card
●PayPal
●Google Pay
●Apple Pay
●Shop Pay
●Diners Club

Yes! We provide a digital proof for your approval. Production starts only after you confirm the proof.

Normally, we won’t change the size of your products. Occasionally, we will recommend a change to your products to keep the design from getting distorted. And we won’t change the size without your permission.

Shipping

Yes. We offer free standard shipping worldwide. All available shipping options and rates are shown at checkout.

We ship worldwide. International delivery times vary by country, and any customs or import fees are the customer’s responsibility.

Turnaround time: 1–2 business days after proof approval.

We ship via USPS, UPS, and FedEx. Standard, expedited, and international shipping are available, with tracking.

Once shipped, U.S. orders typically arrive in 2–5 business days. International orders usually take 2-14 business days, depending on customs and local carriers.

You’ll receive tracking information as soon as your order ships. You can follow your package from our facility to your address. If tracking shows “delivered” but you can’t find it, check your address, look around your delivery area, or contact the carrier. If you still need help, contact us.

If your order arrives damaged, we’ll reprint it for free—just send us a photo.
If your package appears lost and hasn’t been marked as delivered, contact us, and we’ll work with the carrier to investigate.

Returns

Custom stickers cannot be returned unless there is a quality issue. Inspect your items upon delivery and contact us promptly if there’s a problem.

Send us photos of misprints or damage, and we’ll reprint at no extra cost. You usually don’t need to return the defective stickers.

Refunds are only for quality issues. Late orders may qualify for store credit. Non-quality reasons (e.g., change of mind) are not eligible for refunds. If you have questions, please contact us.

Design in CMYK, use exact CMYK values, order a physical sample, and review proofs. Keep in mind that materials like clear, metallic, or laminated finishes can affect color.